*Full article and template found in The Library.
This is a British Dog Fields Member Article. You can find out more about British Dog Fields Membership here.
Article Snippet:
Running a secure dog field isn’t just about fences and gates. It’s about humans. Entitled humans. Forgetful humans. Passive-aggressive humans. And, blessedly, some truly wonderful humans – but let’s face it, they don’t usually send three-paragraph emails about a sticky gate.
So, how do you deal with awkward customers without losing your mind, temper, or your business reputation?
Here’s how to hold boundaries, respond to complaints, and preserve your peace (and 5-star rating), even when Margery is fuming because the grass was… too grassy.